Grievance Redressal
We are committed to providing the highest quality of care and service. If you have any concerns or complaints regarding our services, data handling, or support, please follow our grievance redressal process below.
Grievance Officer
Name: [PENDING CLIENT INPUT]
Email: [PENDING CLIENT INPUT]
Phone: [PENDING CLIENT INPUT]
Process for Filing a Grievance
- Contact our Grievance Officer via the email or phone number provided above.
- Provide a detailed description of your issue along with any relevant documentation or patient ID.
- You will receive an acknowledgment of your grievance within 24-48 hours.
Timelines for Resolution
We aim to resolve all grievances within a maximum of 30 days from the date of receipt. Complex cases may require additional time, in which case you will be kept informed of the progress.